Privacy and Confidentiality Policy

Introduction

PHAT CATZ GAMING, LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy and Confidentiality Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with us online.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and mailing address
  • Payment information (credit card details, billing address)
  • Purchase history and transaction records
  • Account credentials for online services
  • Communication preferences

Non-Personal Information

  • Browser type and version
  • Device information and operating system
  • IP address and location data
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders and transactions
  • Providing customer service and support
  • Communicating about products, services, and promotions
  • Managing your account and preferences
  • Improving our products, services, and website functionality
  • Conducting market research and analytics
  • Preventing fraud and ensuring security
  • Complying with legal obligations and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (payment processors, shipping companies, etc.)
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for online transactions
  • Restricted access to personal information on a need-to-know basis
  • Regular security assessments and updates
  • Employee training on data protection and privacy practices
  • Secure storage and disposal of physical and electronic records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy and Confidentiality Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Confidentiality Policy or our data practices, please contact us:

PHAT CATZ GAMING, LLC

2017 N Bryant Blvd, San Angelo, TX 76903

Phone: +1 (325) 718-7547

Email: michaelrichter@phatcatzgamings.com

Consent

By using our services, visiting our store, or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy and Confidentiality Policy.

Last updated: February 2025